2004 OFFICE REMODEL

Brianna, our Office Manager,
and Marie, our Bookkeeper,
at the west windows, before the remodel

In January, we at Coldwell Banker Orcas Island began an extensive refurbishing project. Now, we have completed our new look! (We have an increased awareness of the work involved in moving, thanks to our refurbishing, and want to refer you to invaluable tips on moving, courtesy of the NW MLS' REporter.)

Our century-plus old building was repainted and recarpeted. We have new cushions on the bay window banquette, and the floor in our back hallway and bathroom was replaced with a lovely slate-looking tile.

Meanwhile, many of our agents worked from their homes while Brianna, office manager, Margie, website specialist, and Pat, Broker/Owner, held down the fort from Pat's office.

Our Broker-Owner, Patricia Pomeroy,
hard at work in a freshly-painted
and newly-carpeted office

A word from Pat:

Though our offices may look like new again, we will continue our "standard operating procedures." In my 40-plus years in the realestate business, I have implemented these standards because they are essential for completing real estate transactions in a timely, standardized, and congenial environment.

* During business hours, there is ALWAYS a person to answer phone calls to Coldwell Banker Orcas Island, (unless all 6 incoming lines are busy and our voice machine answers!) so that your inquiries meet with an immediate response
* Coldwell Banker Orcas Island maintains a STANDARD of 24-hour calls back to inquiries
* Coldwell Banker Orcas Island ALWAYS provides maps for listings, both ours and all MLS listings on Orcas Island so that our agents can show you any property
* Coldwell Banker Orcas Island schedules a licensed Realtor to be in the office EVERY day of the week
* Coldwell Banker Orcas Island Realtors are informed DAILY of changes to the market through printout postings of the "Hotsheet" reports on both the NorthWest Multiple Listing Service (MLS) and the San Juan Islands MLS
* Coldwell Banker Orcas Island Realtors ALWAYS participate in the weekly "caravans" (Realtor tours of Orcas Island properties)
* Coldwell Banker Orcas Island Realtors ALWAYS attend monthly Orcas Island Association of Realtors meetings, staying informed of Orcas Island Real Estate, and also keeping up-to-date on related issues such as property assessments, water systems, county government, septic systems, dock permitting, and the like
* Coldwell Banker Orcas Island maintains an office website
(www.cb-orcasisland.com). Listings are updated EVERY day and content changes frequently.
* Coldwell Banker Orcas Island maintains a STANDARD of confidentiality to protect your transaction and your privacy: Coldwell Banker Orcas Island has never "sold" a name or contact to another business

Notice how often the words "always" "standard" and "every" are mentioned. At Coldwell Banker Orcas Island, we stake our reputation on exceptional client service being the standard, everyday, way of operating.

Come visit us and enjoy our island life, and be sure to stop in at the Coldwell Banker Orcas Island office and get an island map and our new Listings Showcase brochure of new properties.